Shipping Policy

Last Updated: September 16, 2026

Thank you for shopping with Lustriqa. This Shipping Policy explains how orders placed through lustriqa.shop are processed and delivered.

1. Order Processing

Orders are processed after payment has been successfully received and verified.

Processing times may vary depending on product availability, order volume, holidays, and other operational circumstances.

2. Delivery Time

Our estimated delivery time is:

30–45 business days

Delivery times are estimates and may vary depending on the destination, carrier operations, customs processing, weather, holidays, and other circumstances outside our reasonable control.

Business days generally exclude weekends and applicable public holidays.

3. Shipping Costs

Shipping costs, if applicable, will be displayed during checkout before you complete your purchase.

Any shipping promotions or free-shipping offers will be subject to the terms displayed at the time of purchase.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is provided, please contact us as soon as possible.

Once an order has shipped, we may not be able to change the delivery address.

5. Tracking Information

Where tracking is available, tracking information may be provided after the order has been shipped.

Tracking updates may take some time to appear after the carrier receives and scans the package.

6. Delayed or Lost Packages

If your order has not arrived within the expected delivery timeframe, please contact us with your order number.

We will review the shipment status and work with the appropriate shipping or fulfillment provider to determine the next steps.

7. Customs, Duties, and Taxes

Depending on the destination country, international orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges.

Where such charges are imposed by the destination country or local authorities, the customer may be responsible for paying them unless otherwise stated at checkout.

Customs processing may also affect delivery times.

8. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible.

Where appropriate, provide your order number and photographs of the package and product so that we can investigate the issue and provide an appropriate solution.

9. Third-Party Fulfillment

Some orders may be fulfilled or shipped by third-party logistics or fulfillment providers. These providers may ship products from different locations depending on inventory and destination.

10. Changes to Shipping Information

We may update this Shipping Policy from time to time to reflect changes in our shipping arrangements, carriers, delivery estimates, or applicable requirements.

11. Contact Us

If you have questions regarding shipping or delivery, please contact:

Lustriqa
Website: lustriqa.shop
Email: philipalexis6220@outlook.com