Privacy policy

Privacy Policy

Last Updated: September 16, 2026

This Privacy Policy explains how Lustriqa ("we," "us," or "our") collects, uses, stores, and protects personal information when you visit or make a purchase from lustriqa.shop.

By using our website, you acknowledge the practices described in this Privacy Policy, subject to applicable privacy and data protection laws.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with our store, we may collect information such as:

  • Name
  • Email address
  • Billing and shipping address
  • Telephone number, if provided
  • Payment and transaction information
  • Order details and purchase history
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information
  • Cookies and similar technologies

We only collect information that is reasonably necessary for operating and improving our store and providing services to customers.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Process payments and provide order confirmations
  • Arrange shipping and delivery
  • Provide customer support
  • Process returns, refunds, and exchanges
  • Communicate with you regarding your orders
  • Improve our website, products, and customer experience
  • Prevent fraud, abuse, and unauthorized transactions
  • Comply with applicable legal and regulatory requirements
  • Send marketing communications where permitted and where you have provided the necessary consent

3. Payment Information

Payments are processed through third-party payment providers. We generally do not directly store complete payment card information on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand website traffic and usage
  • Improve website performance
  • Support advertising and marketing activities where applicable

You may be able to manage cookie preferences through your browser or available privacy settings.

5. Sharing of Personal Information

We may share information with trusted service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Website and technology providers
  • Customer service providers
  • Analytics and marketing service providers
  • Professional advisors or authorities where legally required

We do not sell your personal information for monetary consideration.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, portability, or objection to certain processing.

To make a privacy-related request, contact us at:

Email: philipalexis6220@outlook.com

We may need to verify your identity before processing certain requests.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where prohibited by applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review and take appropriate action.

10. Third-Party Services

Our store may use third-party services, applications, payment providers, analytics tools, advertising platforms, and other technologies. These third parties may process information according to their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations.

The updated version will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Lustriqa
Website: lustriqa.shop
Email: philipalexis6220@outlook.com